Ordering Information

How To place your order at rimstyle.com

Order Processing and Despatch:

At Rimstyle we offer several easy and secure ways of placing your order with us. If you have any questions or queries prior to placing your order, please feel free to contact us by one of the following methods found in our 'contact us' section.

Should you wish to find out more about our efficient order processing and despatch service prior to placing your order with us, please see our 'delivery details' section.

Ordering online at www.rimstyle.com:

We use the latest technology available to offer and guarantee you a secure and easy online ordering facility. Each step of the ordering process is displayed in easy to follow stages to ensure that we obtain the correct details required to immediately process your order quickly and accurately and to ensure that the items you order are exactly what you intended, and most orders are despatched the same working day. If you have any questions whilst completing the checkout stage of your order, do not hesitate to contact our sales team for friendly assistance. www.rimstyle.com is fully secured by the very latest 128 bit SSL Protection so when ordering online you can be safe in the knowledge that your personal information and payment data is encrypted, making it safe and secure before it is sent to us.

Ordering by phone (01233 503006):

We have a dedicated sales team continually on hand within opening hours (9am - 5.30pm) to take telephone orders or answer any questions you may have for the product/s you require. If you wish to order by phone, please contact us on 01233 503006 which will direct you through to one of our 4 sales lines so that your order can be processed correctly and efficiently by a member of our sales team. You can even combine both the online and phone ordering processes by adding all of the items you require to your online shopping cart and then before you begin the checkout stage, call us with your requirements and we can process them and take payment by phone.

Ordering by post:

You are more than welcome to send your order to us for immediate processing by post. Please include the full details of the items you wish to purchase along with your vehicles make and model, engine size, and year of manufacture. Please also include your full name and address for delivery, and a daytime contact telephone number in case we need to contact you regarding your order.

You will need to include payment for your order's delivery charge unless the goods are on a free delivery offer. You can obtain the relevant delivery charge by adding the item/s required to your shopping basket online, or by calling a member of our sales team on 01233 503006 within business hours. Feel free to call us to discuss any upgrade options available on your order too prior to posting your requirements.

If paying by Postal order or Bankers draft your order will be instantly processed. Your goods will then be despatched immediately, unless out of stock or a special order item, of which you will be notified. If paying by cheque, please include your cheque guarantee number on the reverse of the cheque along with your address so that your order can be instantly processed. Where cheques are supplied without these details your order will be processed and then dispatched as soon as the funds have cleared.

Please make all bankers drafts/postal orders/cheques payable to: Rimstyle Autodesign Ltd.

Ordering by fax (01233 501700):

Even though we securely package every item to endeavour that it reaches you safely and securely, unfortunately on very rare occasions goods can be damaged in transit due to the nature of the products so all postage charges include insurance. If a parcel arrives and the box/packaging appears damaged, please sign for the goods and clearly print "DAMAGED" next to your signature. Then upon opening the parcel, if you find that any product within the box/packaging is damaged please call us on 01233 503006 so that we can assess the situation. Please put all items back into the original box/packaging as following on from there we will make a collection of the damaged item and arrange a redelivery of a replacement free of charge. We reserve the right to offer a direct replacement. If the item shows signs of being fitted, it is excluded from this exchange policy.

You can send your order to us for immediate processing by fax on 01233 501700 where your order will be immediately directed to one of our fax lines. Please include the full details of the items you wish to purchase along with your vehicles make and model, engine size, and year of manufacture. Please also include your full name and address for delivery, and a daytime contact telephone number in case we need to contact you regarding your order.

You will need to account for the delivery charge for the order. You can obtain the relevant delivery charge by adding the item/s required to your shopping basket online, or by calling a member of our sales team on 01233 501700 within business hours. Feel free to call us to discuss any upgrade options available on your order too prior to faxing your requirements.

At the bottom of your fax order, please include your full card details including card number, valid from date or issue number, expiry date, and security number (last 3 digits on the signature strip) and full billing address.

Accepted card payments:

You can make payment for your order by most major debit and credit cards including Visa, Visa Electron, Visa Delta, MasterCard and Maestro. If you are unsure if your card is accepted or it is not listed here please feel free to contact us prior to placing an order on 01233 503006 or email us at sales@rimstyle.com.